Terms of use and roof bookings

Revised October 2026.

Using the website

Everything here is general information about roofs in Fayetteville, Cumberland County and the Sandhills. It is not a roof inspection, an engineering opinion, legal advice, insurance advice or a permit ruling for your property. Building codes, state law, office fees and insurer practices change. When a page and an official document disagree, the official document wins.

Who puts the roof on

Roof work booked here is carried out by independent roofing contractors with workers' compensation and general liability coverage in force. In North Carolina a general contractor licence from the NC Licensing Board for General Contractors is required once a single project reaches $40,000; work at that size is run under a licensed contractor. You can ask for the insurance certificate before anyone climbs a ladder.

Written prices

Ranges shown on our pages are budgeting figures, not quotes. Your price is the written, itemized one you get after the roof has been checked. It holds for the period printed on it. Nothing is a contract until you sign it.

Paying

Repairs are paid when they are finished, by bank transfer, card or check. A full replacement or a special-order material such as standing seam metal may call for a deposit. If so, the amount is printed on the contract, and the balance is due at completion.

Permits and inspections

North Carolina exempts much single-family repair work of $40,000 or less from a building permit, but not every job. Structural work, such as replacing rafters or decking that carries load, still needs one. We check with the inspections office for your address, file the permit when one applies and list its cost as its own line. Historic districts and homeowner associations can add their own review; where one applies, we send the material and color details before ordering.

Insurance claims and cancelling

Your insurer decides what a policy pays. We document damage and walk the roof with an adjuster if you ask. Under state law effective October 1, 2024, most residential roof contracts must give you five business days to cancel after an insurance claim is denied, and no work or payment happens in that window except emergency work to stop further damage. Sales made at your door also carry a three-business-day right to cancel. We follow both.

Staying safe

Roofs are steep, slick after rain and easy to fall from. None of these pages ask you to climb onto a roof, walk a wet one or work near power lines. If someone tries and gets hurt, or property is damaged, that is not on us.

Reaching us

Call (910) 838-9505 or write to hello@fayettevilleroofco.com.